GUARANTEES LOW PRICES!
It's a fact! We
shop our competition EVERYDAY to bring you low prices!
But every once in a while, our competitors sneak in a lower price without
us even knowing about it! Sometimes our competitors even have the lower
priced product in stock! So, we offer this unique guarantee to
If any in-stock item is advertised for less in any current national
catalog or publication, we will MATCH or BEAT that price
at the time you place your order.
OF SALE AND GENERAL POLICIES
Catalog/Banner/Calendar/Email Offer Restrictions:
- Not Valid with any other offer.
- Not Valid on sale items.
- Each offer has a limited time of use. Offers are not retroactive.
- Each offer has a minimum dollar amount. This amount excludes sale items, shipping, gift certificates and sales tax.
- Free Ground Shipping promotions are valid for the continental US only. (AK, HI and PR are excluded) Includes Bikes, Frames and Wheels.
DAY SHIPPING - Our goal is to ship 99% of all orders received before
6:00 PM CST Monday thru Friday excluding holidays.
OPTIONS - We accept all major credit cards, PayPal, money orders/certified check/cashier check, gift certificates, and personal
checks. PayPal cannot be used on spoke or custom wheel orders. There can be no changes to your order after paying with PayPal.
CHECKS - Returned checks are subject to a $20.00 service charge
or the maximum allowed by law. In the event your account requires legal
action or a collection agency, the fee will be added to your account
balance and collected.
ORDERS - We ship worldwide including Europe, Asia, Africa, and
South America. Freight charges for international shipments are dependent
upon dimensions and weight. Duties, taxes, and brokerage charges are
the responsibility of the consignee.
AND OMISSIONS IN COPY - Prices and availability
are subject to change without notice. We make every effort to be as
accurate as possible. However, typographical, omissions or photographic
errors can and do occur. Please understand that we reserve the right
to make corrections where discovered, and DansComp reserves the right
to revoke any stated offer and to correct any errors, inaccuracies or
omissions to our copy and pricing. We are not obligated to sell items
at miss-marked prices. We apologize and make every effort to avoid these
LIMITS - DansComp at its own discretion, reserves the right
to cancel or limit the quantities sold to individuals or prohibit sales
BACKORDERS - Occasionally, some items are unavailable and may be
backordered which requires a separate shipment. We do not backorder
items on C.O.D. orders. All backorders will be shipped Ground or US
Mail when items are available unless other arrangements are made by
the customer. NOTE: Certain sale merchandise, products with uncertain
availability, items priced under $25.00 and discontinued items may not
RETURNS - Dan's Comp wants you to be completely satisfied with
your purchase! When you receive your order, please inspect all merchandise
for any defects or poor workmanship. If you are not satisfied with your
purchase, we ask that you return it in NEW, UNUSED
or UNINSTALLED condition and in the original box, within
30 days of receipt for replacement or refund, less the original postage
and handling. If you choose to exchange item(s), you must pay shipping
and handling charges. All returns must be packaged carefully and
shipped via insured US Mail or ground service with freight prepaid.
DO NOT SEND RETURNS BACK TO US C.O.D. as they will not be accepted.
Returns will NOT be accepted for installed items, custom parts,
music CD, videos or worn/washed clothing and customer service
retains complete discretion on granting full or partial refunds, exchanges
or in-store credits. It is our goal to process all returns within
1 business day of receipt.
BILLING ADJUSTMENTS FOR RETURNS/EXCHANGES/BACKORDERS - Please be aware that a billing adjustment (+/-) may be applied to your order in the event that you are returning an item or cancelling a backorder that qualified your original order for a promotion/discount. If after the return/cancellation, your order no longer qualifies for the promotion/discount - Dan's has the right to make the necessary billing adjustments.
DAMAGE - If you receive parts that were damaged in shipping,
please contact DansComp Customer Service.
Don't forget to save your carton!
AND MISSHIPS - If we have made a mistake on your order, we will work
with you to best resolve any problems created. Please notify us regarding
any mistakes with your order! We want to hear about problems ASAP in
order to serve you better. We will pay for all shipping charges (Ground)
for misships by reimbursing you for actual shipping charges.
PROCEDURES - We issue credits for accepted claims. If you paid
with a credit card, your refund will be issued against that same card.
All other methods will be refunded by a company check mailed to your
billing address within 2 business days after we've been assured of proper
credit for your check.
TO FIND A PART
There are 3 different methods to find a part:
Category - Using the navigation frame on the left-side of screen,
click on the major category (for example Street Wear, Shoes, etc) and
a drop-down list will appear. Select from the product groupings to display
all available parts within the product frame.
2. Part # search - using a catalog, enter the 6 digit code in the box and then press the GO
3. Brand search - select a brand from the drop-down box.
4. CAN'T FIND WHAT YOU'RE LOOKING FOR? - Call us at 1-888-888-3267 and we'll see if we can SPECIAL ORDER it for you. We carry the largest selection of BMX parts and accessories . If you're looking for something from a brand that we carry but you can't find it, we willl make every effort to get it for you!